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Reçu — 18 juillet 2026 US news | The Guardian
  • ✇US news | The Guardian
  • Angry about fraud or an unsafe product? Here’s how to file a federal complaint
    It’s always worth lodging a complaint, despite government budget cuts, layoffs and the rollback of regulatory oversightIt might feel right now like there’s no one looking out for US consumers. But a wide array of federal, state and local regulators and watchdogs are tasked with targeting company fraud and deception.If you have an intractable problem with a company, it is always worth filing a complaint to every relevant government office, consumer advocates say – despite government budget cuts,
     

Angry about fraud or an unsafe product? Here’s how to file a federal complaint

18 juillet 2026 à 07:00

It’s always worth lodging a complaint, despite government budget cuts, layoffs and the rollback of regulatory oversight

It might feel right now like there’s no one looking out for US consumers. But a wide array of federal, state and local regulators and watchdogs are tasked with targeting company fraud and deception.

If you have an intractable problem with a company, it is always worth filing a complaint to every relevant government office, consumer advocates say – despite government budget cuts, layoffs and the steady rollback of federal regulatory oversight.

The Federal Trade Commission (FTC) takes complaints on general product and service fraud and scams here. It often refers cases to other agencies and collaborates with states on investigations.

The Consumer Financial Protection Bureau (CFPB) handles complaints within the financial services industry, including credit scorers and non-bank lenders, here and still appears to be actively contacting companies to resolve issues, despite cuts.

You can search the Consumer Product Safety Commission’s database of product recalls and warnings here and file a complaint about an unsafe product here.

Report airline travel delays, baggage problems and discrimination at the Federal Aviation Administration’s (FAA) consumer protection office.

The FBI’s Internet Crime Complaint Center takes complaints about criminal activity online, including fraud, here. The bar for the FBI to launch a criminal investigation is generally higher than at agencies that handle civil complaints.

Register complaints about moving companies, trucks, buses and other transport here.

You can request an “external appeal” of a health insurer’s coverage denial in some states; a federal appeals process was suspended by Health and Human Services on 1 July. More information is here.

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© Photograph: Alistair Berg/Getty Images

© Photograph: Alistair Berg/Getty Images

© Photograph: Alistair Berg/Getty Images

Reçu — 9 juillet 2026 US news | The Guardian

Trump’s consumer protection head has earned grudging respect – but does he have the authority to do his job?

9 juillet 2026 à 10:00

Chris Mufarrige has taken aim at Facebook scams and junk fees, but consumer advocates say he has an uphill climb

As the director of the Federal Trade Commission’s consumer protection bureau, Chris Mufarrige is the top enforcer protecting Americans against predatory companies.

He’s got an uphill climb, consumer advocates say.

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© Composite: The Guardian/FTC

© Composite: The Guardian/FTC

© Composite: The Guardian/FTC

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